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What is wrong with Cyrene forum?

Discussion in 'About Planet Cyrene Forum' started by TunerS, Jan 27, 2013.

  1. TunerS
    • Cyrene Pioneer

    TunerS Travelling through time...
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    What is wrong with Cyrene forum? Why is it not responding from time to time?
  2. Andreso
    • Cyrene Pioneer

    Andreso Member
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    i have the same issue
  3. non
    • Cyrene Pioneer

    non Well-Known Member
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  4. Andreso
    • Cyrene Pioneer

    Andreso Member
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    now even EU dont work for me :(
  5. Nor Alien
    • Cyrene Pioneer

    Nor Alien Whisker Fish
    Yeehaw

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    This is also happening to me here and EP...
  6. Lykke TheNun
    • Administrator
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    Lykke TheNun Well-Known Member
    Roflmao

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    Hi folks - we're very sorry that you have experienced some instability the last days. We have been working on finding the problem - which is obviously server-related. We will try and move the forum to a different server tonight and hope this will help. Until then I will keep an eye and re-boot the servers as soon as I see it falls off again.

    Sorry for the inconvenience until then :oops:
  7. TunerS
    • Cyrene Pioneer

    TunerS Travelling through time...
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    Omg...who just did a rollback on forum database? :eek:
  8. non
    • Cyrene Pioneer

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    what? you mean the hub event wasnt just a dream?
  9. Agis
    • Cyrene Pioneer

    Agis Well-Known Member
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    My State of Cyrene February 2013 thread is gone, deleted, removed from history why ? bug or intentional.

    Upset spent hours and hours getting statistics and updates..

    If this is the way the Cyrene forum operates, I dont want to waste many hours doing a post and then find it deleted without no explanation.

    Agis
  10. Lykke TheNun
    • Administrator
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    Lykke TheNun Well-Known Member
    Roflmao

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    Agis, please look here:

    http://cyreneforum.com/threads/odd-roll-back-on-the-forum-happened-last-night.1102/

    We are very sorry about the accident that happened that day, but unfortunately there's nothing we can do to get the content back again :(
  11. TunerS
    • Cyrene Pioneer

    TunerS Travelling through time...
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    In a few words - You just got HUSSKED! :D
  12. Master Chief
    • Cyrene Pioneer

    Master Chief Smuggler - Hibernation
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    *tips hat* sorry for your loss Agis, i know how frustrating it can be to get a whole lot of information just to be shredded, all i can say is move forward do it again but this time bigger and better!
  13. non
    • Cyrene Pioneer

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    i am sorry for the loss of your thread agis. it was great work. my thanks for the information that you had gathered it is/was appreciated.

    please dont let this mishap prevent you from continuing to make cyrene a better planet.
  14. WangXiang
    • Cyrene Pioneer

    WangXiang Active Member
    Relaxed

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    Very sad :(

    And just a banal excuse from the forum managers... No back-up, really? Are they serious?
  15. Lykke TheNun
    • Administrator
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    Lykke TheNun Well-Known Member
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    Sorry to say - we thought it was but obviously wasn't. The extra back-ups has been invested in now though, after we noticed, to make sure it never happens again. It is as embarrassing as it can ever be :(
  16. SchmitzIT
    • Administrator
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    SchmitzIT Member Staff Member
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    Yes, we're serious. This was my fault, and I'm taking full responsibility for it. I had CyreneForum migrated over to a new VPS after the original VPS it was on (The same VPS EntropiaPlanets is on) started experiencing issues. We have done our very best to try and figure out where the origin of the issues was, but were unfortunately not able to pinpoint where the unexpected behavior was origination from.

    The migration was done in order to ensure that our customers' sites would not be affected by this error, and the site quickly stabilized afterwards. Unfortunately in our haste to switch over, I forgot to have the backup process implemented, as my main concern was getting the site up and running while we tried figuring out the reason behind the failures on the VPS.

    Our host informed us late last week that the issues are most likely caused by our VPS becoming corrupted, and I started moving other sites hosted on the server over to the new VPS. Unfortunately, I mis-clicked in the transfer process, and rather than transferring a single site, it ended up moving across everything from the old VPS (which included CyreneForum, and thus reset the database to the situation it was at at the time we first transfered it over).

    I'm deeply sorry about this, and have made it a priority to have the new VPS implement a thorough backup schema that includes moving backups made to a different continent, just to be on the safe side.

    However, as much as I'd like, I am not able to recover the lost content. I am aware this is not satisfactory and not what people want to hear, but I'm simply unable to perform magic. If I could, I would.

    I'm deeply sorry for the inconvenience caused, and the only thing I can say is that at least this was used as a learning experience, and that steps have been taken to ensure this will not happen again.

    My mail is open for those who'd like to complain. peter at schmitzit dot com
    Nor Alien and TunerS like this.
  17. Master Chief
    • Cyrene Pioneer

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    Thanks for the closure, Im sure some people like Agis would appreciate it. Now he knows the reason i hope he continues his work of Cyrene.

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