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Request Cyrene Rank 1 ARC FACTION

Discussion in 'Technical - Suggestions and Bug Reports' started by j4ck3ss, Mar 13, 2015.

  1. j4ck3ss
    • Cyrene Pioneer

    j4ck3ss New Member

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    Hello,

    I request a refund of my ARC Faction missions and take back my badges.

    You change item for rank 1, during players come on Cyrene and play for ARC Faction mission for get : armor, weapon.

    If you not refund, i request for players have badges the right to obtain its items.


    Sincerely Gaëtan.
     
  2. Paul Jetman Masters
    • Cyrene Pioneer

    Paul Jetman Masters Well-Known Member
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    the badges don't have a value, so no value to refund. However unpopular the decision has been, they are free to make changes to the rewards as they wish. Lets see what Kris says and see if its extended/delayed or a limited number left on terminal
     
  3. Spawn
    • Cyrene Pioneer

    Spawn Active Member

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    The cost to kill the mobs can be calculated. The team can check which missions were done, take backs the badges and refund the tt spent.
     
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  4. MissNalia
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    MissNalia New Member

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    No they are not free to make this change. It is like a contract, we spend money for this mission because of the promished equipment. I would have never spend 1 PEC for a limited armor like this ! I like to play but i want to have clear rules before. It is unfair and even not legal to change the rules now ! We have loose money and they have won money because they promished something and now they have to refund us what we loose because of them !

    Thats too easy : LISTEN GUYS I ORGANISE A GREAT EVENT, YOU PAY 1 PED AND YOU CAN WIN A DOA RJE AND A MOD FAP.... 1 month later, thanks guys, 1000 players gave me 1 PED, but now finally i offer 1 bottle of sweat instead of the promished equipment

    UNFAIR SITUATION
     
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  5. j4ck3ss
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    j4ck3ss New Member

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    Yes Spawn.

    During the Merry Mayhem
    event or other events, Mindark do not change items in rewards, this same problem with ARC faction rank 1
     
  6. Paul Jetman Masters
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    Paul Jetman Masters Well-Known Member
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    sry to pull the EULA

    4.2 Changes to the Entropia Universe System
    It is hereby expressly clarified that the Virtual Items, accumulated in Your Account as well as the Avatar You use represent only a limited license right regulated by this EULA. Accordingly, MindArk may, at any time and at MindArk’s sole discretion, update, revise, implement patches or in any other way modify, manage and control the internal data and balancing of the Entropia Universe System and/or any aspect or feature of the Entropia Universe, with or without any prior notice to the Participant or responsibility for compensation due to loss or gain of value consequent to these modifications

    I don't agree with their decision to remove the armor and I hope something is done to help calm the situation, depending on the reasons, there are options.

    but they should have given more notice
     
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  7. Haruto Rat
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    Haruto Rat eep!
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    You weren't promised anything but access to the faction vendor. Read mission descriptions once again if in doubt.

    I don't like the current situation but still you're wrong.
     
  8. j4ck3ss
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    j4ck3ss New Member

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    2015-03-13 19:52 Your message :

    Hello,
    i have read next coming VU on cyrene you change items in rewards on cyrene for the ARC faction rank 1.

    The probleme much players started this mission for this rewards and you change items during players in missions i understood you choose yes armor hard very good and maybe yes easy to take it and not tradable.

    During the Merry Mayhem
    event or other events, Mindark do not change items in rewards, this same problem with ARC faction rank 1.

    I request a refund of my ARC Faction missions and take back my badges.

    If you not refund, i request for players have badges the right to obtain its items.


    Sincerely Gaëtan.

    2015-03-13 19:56 Support Entropia Universe :

    Hi J4ck3ss,

    Sadly this is not something we refund or can in anyway compensate for.

    This is a change made by our planet partner, sadly as this is related to a future update which is something we at support cannot discuss we sadly do not have any more information we can give you.

    Take care and best of luck.

    Kind regards,
    Ulf | Entropia Universe Support
     
  9. Sub-Zero
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    Sub-Zero Active Member

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    They had over 10 years to refine their EULA to cover every part of their ass. Doesn't surprise me.

    This is a change forced upon Cyrene dev at gunpoint by MA with Unique Official MindArk PHG - v.Marco

    Kind Regards,
    Truth.
     
  10. Tacotuesday
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    Tacotuesday New Member

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    Yep just as I thought...both MA and Cyrene are responsible, and Cy is lying.
     
  11. MissNalia
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    MissNalia New Member

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    I had answer from support, they clearly answered it is a Cyrene decision and MA is not linked to it :

    Hi Nalia,

    Sadly it is not possible for us to get a response from the Cyrene team to you, but we will forward your case as feedback for them and to show a players concern.

    However it is within their right to do any changes to their content as they feel it benefits their planet.

    Take care and best of luck.

    Kind regards,
    Ulf | Entropia Universe Support


    So if Cyrene staff feel it benefits their planet, personnally i have tht right to say it was a scam !
     

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