What is wrong with Cyrene forum?

[TunerS]

What is wrong with Cyrene forum? Why is it not responding from time to time?

 

[Andreso]

i have the same issue

 

[non]

same

 

[Andreso]

now even EU dont work for me

 

[Nor Alien]

This is also happening to me here and EP...

 

[Lykke TheNun]

Hi folks - we're very sorry that you have experienced some instability the last days. We have been working on finding the problem - which is obviously server-related. We will try and move the forum to a different server tonight and hope this will help. Until then I will keep an eye and re-boot the servers as soon as I see it falls off again.

Sorry for the inconvenience until then

 

[TunerS]

Omg...who just did a rollback on forum database?

 

[non]

what? you mean the hub event wasnt just a dream?

 

[Agis]

My State of Cyrene February 2013 thread is gone, deleted, removed from history why ? bug or intentional.

Upset spent hours and hours getting statistics and updates..

If this is the way the Cyrene forum operates, I dont want to waste many hours doing a post and then find it deleted without no explanation.

Agis

 

[Lykke TheNun]

My State of Cyrene February 2013 thread is gone, deleted, removed from history why ? bug or intentional.

Upset spent hours and hours getting statistics and updates..

If this is the way the Cyrene forum operates, I dont want to waste many hours doing a post and then find it deleted without no explanation.

Agis

Agis, please look here:

http://cyreneforum.com/threads/odd-roll-back-on-the-forum-happened-last-night.1102/

We are very sorry about the accident that happened that day, but unfortunately there's nothing we can do to get the content back again

 

[TunerS]

My State of Cyrene February 2013 thread is gone, deleted, removed from history why ? bug or intentional.

Upset spent hours and hours getting statistics and updates..

If this is the way the Cyrene forum operates, I dont want to waste many hours doing a post and then find it deleted without no explanation.

Agis

In a few words - You just got HUSSKED!

 

[Master Chief]

My State of Cyrene February 2013 thread is gone, deleted, removed from history why ? bug or intentional.

Upset spent hours and hours getting statistics and updates..

If this is the way the Cyrene forum operates, I dont want to waste many hours doing a post and then find it deleted without no explanation.

Agis

*tips hat* sorry for your loss Agis, i know how frustrating it can be to get a whole lot of information just to be shredded, all i can say is move forward do it again but this time bigger and better!

 

[non]

My State of Cyrene February 2013 thread is gone, deleted, removed from history why ? bug or intentional.

Upset spent hours and hours getting statistics and updates..

If this is the way the Cyrene forum operates, I dont want to waste many hours doing a post and then find it deleted without no explanation.

Agis

i am sorry for the loss of your thread agis. it was great work. my thanks for the information that you had gathered it is/was appreciated.

please dont let this mishap prevent you from continuing to make cyrene a better planet.

 

[WangXiang]

My State of Cyrene February 2013 thread is gone, deleted, removed from history why ? bug or intentional.

Upset spent hours and hours getting statistics and updates..

If this is the way the Cyrene forum operates, I dont want to waste many hours doing a post and then find it deleted without no explanation.

Agis

Very sad

And just a banal excuse from the forum managers... No back-up, really? Are they serious?

 

[Lykke TheNun]

Very sad

And just a banal excuse from the forum managers... No back-up, really? Are they serious?

Sorry to say - we thought it was but obviously wasn't. The extra back-ups has been invested in now though, after we noticed, to make sure it never happens again. It is as embarrassing as it can ever be

 

[SchmitzIT]

Very sad

And just a banal excuse from the forum managers... No back-up, really? Are they serious?

Yes, we're serious. This was my fault, and I'm taking full responsibility for it. I had CyreneForum migrated over to a new VPS after the original VPS it was on (The same VPS EntropiaPlanets is on) started experiencing issues. We have done our very best to try and figure out where the origin of the issues was, but were unfortunately not able to pinpoint where the unexpected behavior was origination from.

The migration was done in order to ensure that our customers' sites would not be affected by this error, and the site quickly stabilized afterwards. Unfortunately in our haste to switch over, I forgot to have the backup process implemented, as my main concern was getting the site up and running while we tried figuring out the reason behind the failures on the VPS.

Our host informed us late last week that the issues are most likely caused by our VPS becoming corrupted, and I started moving other sites hosted on the server over to the new VPS. Unfortunately, I mis-clicked in the transfer process, and rather than transferring a single site, it ended up moving across everything from the old VPS (which included CyreneForum, and thus reset the database to the situation it was at at the time we first transfered it over).

I'm deeply sorry about this, and have made it a priority to have the new VPS implement a thorough backup schema that includes moving backups made to a different continent, just to be on the safe side.

However, as much as I'd like, I am not able to recover the lost content. I am aware this is not satisfactory and not what people want to hear, but I'm simply unable to perform magic. If I could, I would.

I'm deeply sorry for the inconvenience caused, and the only thing I can say is that at least this was used as a learning experience, and that steps have been taken to ensure this will not happen again.

My mail is open for those who'd like to complain. peter at schmitzit dot com

 

[Master Chief]

Yes, we're serious. This was my fault, and I'm taking full responsibility for it. I had CyreneForum migrated over to a new VPS after the original VPS it was on (The same VPS EntropiaPlanets is on) started experiencing issues. We have done our very best to try and figure out where the origin of the issues was, but were unfortunately not able to pinpoint where the unexpected behavior was origination from.

The migration was done in order to ensure that our customers' sites would not be affected by this error, and the site quickly stabilized afterwards. Unfortunately in our haste to switch over, I forgot to have the backup process implemented, as my main concern was getting the site up and running while we tried figuring out the reason behind the failures on the VPS.

Our host informed us late last week that the issues are most likely caused by our VPS becoming corrupted, and I started moving other sites hosted on the server over to the new VPS. Unfortunately, I mis-clicked in the transfer process, and rather than transferring a single site, it ended up moving across everything from the old VPS (which included CyreneForum, and thus reset the database to the situation it was at at the time we first transfered it over).

I'm deeply sorry about this, and have made it a priority to have the new VPS implement a thorough backup schema that includes moving backups made to a different continent, just to be on the safe side.

However, as much as I'd like, I am not able to recover the lost content. I am aware this is not satisfactory and not what people want to hear, but I'm simply unable to perform magic. If I could, I would.

I'm deeply sorry for the inconvenience caused, and the only thing I can say is that at least this was used as a learning experience, and that steps have been taken to ensure this will not happen again.

My mail is open for those who'd like to complain. peter at schmitzit dot com

Thanks for the closure, Im sure some people like Agis would appreciate it. Now he knows the reason i hope he continues his work of Cyrene.