Bug Report Event Glitch on Cyrene High Desert

[Hexen6662]

A group of 5 of us were on cyrene including hexen6662, ravenjade, Opeth of Blackwater, and Spike Odets.. we spent hours getting to The Duke everything was fine until he started flying off screen over mountains out of reach and spazzing out in general we got him down to barely a sliver of health maybe not even 300 health remaining before he timed out and we would have killed him had it not been for the issue please do something about this as we have wasted a ton of ped on this fight only to be dissapointed due to a buggy fight would not have been so bad had we even had the information that the mob was going to dissapear after a certain amount of time but no where in game are you informed of that it is very upsetting and a refund on the duke would be greatly appreciated if at all possible the time of this was 2017-01-24 11:28:17

 

[Lilmc | Cyrene]

Hey, Hexen!

I apologize for the delay of acknowledgement, I suggest putting a ticket directly into MA who can be assess the issue. I will forward The Duke spazzing to the Cyrene team to see if we can help alleviate the issue for the future.

-Lilmc

 

[Kris | Cyrene]

Hey Hexen,

A group of 5 of us were on cyrene including hexen6662, ravenjade, Opeth of Blackwater, and Spike Odets.. we spent hours getting to The Duke everything was fine until he started flying off screen over mountains out of reach and spazzing out in general we got him down to barely a sliver of health maybe not even 300 health remaining before he timed out and we would have killed him had it not been for the issue please do something about this as we have wasted a ton of ped on this fight only to be dissapointed due to a buggy fight would not have been so bad had we even had the information that the mob was going to dissapear after a certain amount of time but no where in game are you informed of that it is very upsetting and a refund on the duke would be greatly appreciated if at all possible the time of this was 2017-01-24 11:28:17

Sorry for the late reply, when I finally had time to take the correct steps and contact support on your behalf, the forum was having some issues and I wan't able to post, anyhow:

For the next VU the wave event has been adjusted (timers) and the Duke has been adjusted in both size and capsule in hopes that this will resolve the problems with the Duke.

As far as reimbursement, I am talking to support and seeing what the protocol is and what options we have.

When I have more information from them I'll follow up in a PM to you and Lilmc.

 

[Hexen6662]

Thank you both very much for the replies I do understand technical issues with the responses no worries. I have informed everyone else involved and we all look forward to your response Kris and thanks again for the update info.

 

[krasko]

Hey Hexen,



Sorry for the late reply, when I finally had time to take the correct steps and contact support on your behalf, the forum was having some issues and I wan't able to post, anyhow:

For the next VU the wave event has been adjusted (timers) and the Duke has been adjusted in both size and capsule in hopes that this will resolve the problems with the Duke.

As far as reimbursement, I am talking to support and seeing what the protocol is and what options we have.

When I have more information from them I'll follow up in a PM to you and Lilmc.

Perhaps you should work on event's loot pool too. In a direction bad > better > good...
Each time doing this event is a lose, not even close to 60% returns.

I suppose other players will confirm the constant bad returns there.

 

[Kris | Cyrene]

Hey krasko,

Perhaps you should work on event's loot pool too. In a direction bad > better > good...
Each time doing this event is a lose, not even close to 60% returns.

I suppose other players will confirm the constant bad returns there.

This is something we've been trying to revisit, and not just for the Duke, but also for Lazidol and Empis Wasp Queen.

It's on the list of things that need to be addressed, but hasn't been able to have any movement on it yet.

Cheers,
Kris