Hey Jonn,
"Directly from Kris in the discord chat "Nothing new so far but I'm pushing for more info this week from MA"
One month later and still no reply??
Like a lot of things in Entropia Universe, it takes time to get these things from MindArk. Planet Cyrene (and afaik Planet Partners in general) do not have the same powers as Support or MindArk and are waiting for answers/help from them in a similar way that players are waiting.
I won't give excuses on my end, I should have been keeping up this thread and letting everyone know that I'm pushing every week for more information and resolution but so far no nothing.
Oki, it like everyone says ingame about Cyrene. Al lot of talking but nothing is made to fix things.
This is an issue we've been struggling with for some time now. The fact of the matter is that from our side, we see an issue that needs to be resolved, however we don't have all the tools at our disposal to resolve it, or there's protocols that need to be taken into account for the resolution to be fair, etc. I'd like to think we've taken a ton of steps to improve issues that have appeared on Cyrene, but none of those issues can be resolved by Planet Cyrene alone, and there's really no way around that.
No big deal that a player loose 300 ped in ammo and top and that decay for gun and amp on a big bug ingame.. I give up on this planet.
Of course, we don't want any players to come here and feel cheated, and out of all the times that we've done spawn events on Cyrene this was the only time there have been any no looters. This is an outlier that we also want to get resolved. We have intentionally not done any additional spawn events since nor will we
until we have the reason why it happened and how we can make sure it doesn't happen again in the future.
I hope this helps to explain a bit more about the reasons behind the lack of information.
Regards,
Kris