Entropia Universe News Premium Voice Package Out of Order

[Entropia Universe News]

We are currently experiencing issues with the Premuim voice package in-game where it is currently not available, we are working hard to have the issue solved as soon as possible. We recommend players to refrain from purchasing the package ...

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[sluggo]

I know this is the Cyrene forum, and this is an EU issue but I just have to say this.
WHY is it the players 'bad' for this? Does a new player know how and where to read all these 'cautions'?
Why is it up to the player to refrain from buying, why can't they just temporarily pull it from the marketplace? Maybe put a 'temporarily unavailable' sign up or something?
That'd be the ethical thing to do IMHO.

sluggo

 

[Neuromancer]

Did anyone actually buy the Premium voice package?