Send this support ticket into support to help our chances

[Rusty Venture]

Please post this support ticket in game.

Cyrene posted zero notice that the A.R.C. Faction rewards would change in the future. Myself and many others have spent hundreds if not thousands of PED hunting creatures above and beyond our level to earn these badges. I have spent the last several weeks working to get daily tokens as well, logging in each and every day to earn them, hunting creatures that I would not normally have hunted.
For the prize to be changes this late into my spending is atrocious. I was not given any indication that the A.R.C. Initiate armor available for purchase after getting the 200 tokens from the A.R.C. Faction Missions would be removed from the game. If the armor was the wrong kind, which is why it is being removed, why were we notified so late, it is too late for many users now, myself included.

I demand some kind of compensation, or a guarantee that I can still earn the armor.

 

[Rusty Venture]

Got a response already, that means they are reading them. Please send in a ticket if you have not it is helping.


2015-03-13 22:02 Entropia Universe Support:

Hi Rusty,

Thank you for your support case.

As this is an inquiry about something not yet in the game we sadly cannot answer as we at support does not discuss future releases.

This is a change by our Planet partner Cyrene, we will forward your case as feedback to our management.

Take care and best of luck.

Kind regards,
Ulf | Entropia Universe Support

 

[Rusty Venture]

removed by self.

 

[Deo Ingie]

I made my own little complaint, then copy and pasted yours with it.

 

[Rusty Venture]

Appreciated, any and all tickets will help imo.

 

[sluggo]

MA could be fibbing too. Wouldn't be the first time.

sluggo

 

[McCormick]

You are doing it wrong. Didnt work in 2004, neither works in 2015....

 

[sluggo]

That's awesome McCormick vintage screen shots!

sluggo

 

[MindStar 9]

You are doing it wrong. Didnt work in 2004, neither works in 2015....

View attachment 2414

Awesome blast from the past indeed ... if that is 2004, there was another one at Port Atlantis in 2005 or later when I was there ... REALLY miss those social days a LOT.

 

[Xen]

Confirmed that Cyrene is fucking us, that kris knew all along, and that MA has nothing to do with this.

Of course Cyrene is making the change. That doesn't mean it wasn't forced. Think before you type. It could be solely Cyrene's decision or it may not be.

 

[McCormick]

Awesome blast from the past indeed ... if that is 2004, there was another one at Port Atlantis in 2005 or later when I was there ... REALLY miss those social days a LOT.

This was indeed around late 2004 / early 2005 at Port Atlanits. =)

 

[Rusty Venture]

Another response from MA.

Sadly it is not possible for us to get a response from the Cyrene team to you, but we will forward your case as feedback for them and to show a players concern.
However it is within their right to do any changes to their content as they feel it benefits their planet.

Take care and best of luck.

Kind regards,
Ulf | Entropia Universe Support

 

[McCormick]

Chill Rusty, chill. Its not that MA became angels over night.

 

[Sub-Zero]

Hey guys,

We are working on a way let players who have already started this Rank 1 Faction be able to still get this armor for a limited amount of time. When we have a concrete update as to how this will happen I will post it up in all the relevant threads.

Regards,
Kris

Enough said.

 

[Rusty Venture]

I'm just posting other people's support replies.